This website under the domain name www.victoriacarpets.com.au (the “Website”) is owned and operated by Victoria Carpets.
OUR COMMITMENT TO PRIVACY
Your privacy is very important to us and we will always act to protect your personal information. We take this responsibility seriously and are very careful about how and when your personal information is collected, used and shared. This statement outlines what our commitment is, why we need to collect personal information, who we may share that personal information with and how you may request access to and correction of the personal information that we hold. This statement relates to personal information we collect through the Website.
WHAT WE COLLECT
The type of personal information we collect is dependent on the type of service or interaction you wish to receive. Personal information we collect may include: your name, address, phone and other contact details (fax, email etc) and any other personal information you choose to provide to us when you contact us. You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information, products, or services that you request.
HOW WE COLLECT IT
The personal information we collect is generally supplied directly by you through our Website. For example, the details you provide us when you submit an enquiry or register for A&D & B2B accounts and order samples. There are also certain situations in which we may collect personal information about you from someone else. For example we may collect information from third parties including public sources, our related companies, your organisation, your representatives and information service providers. We also receive and store certain types of information through the use of ‘Cookies’, when you interact with us via the Internet. Cookies are alphanumeric identifiers that are placed on your computer’s hard drive through your web browser. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable or to warn you when cookies are used. We recommend that you leave your cookies enabled as they allow our systems to recognise your browser and provide quicker and easier use of our Website.
WHY WE COLLECT IT
We collect personal information for a number of reasons, including to: deliver, administer and improve the products and services that we offer you, protect against fraud or theft, provide offers and promotions that we consider may be of interest or benefit to you, conduct market research, work with our related companies and service providers, maintain and update our records, protect and uphold the rights, property and safety of us, our customers and others, facilitate acquisitions and potential acquisitions of our business and assets and generally provide you with a premium customer experience.
THIRD PARTY SITES
USE OF THIS WEBSITE OUTSIDE AUSTRALIA
We welcome visitors from outside Australia. However, this is an Australian based website and this privacy statement governs the personal information collected at this Website irrespective of where you may be located when you visit the Website and interact with it. This means your personal information may be stored outside the country in which you are located and any government authorities which have jurisdiction over the Website may be entitled to access any personal information provided.
We will not knowingly collect information from any unsupervised person under the age of 18. If you are under 18 years of age you must not submit any personal information to us unless you have the consent of, and are being supervised by, a parent or legal guardian.
If you have any questions or feedback in regards to our handling of personal information, including information about how may access or update your personal information, please contact Sales Office at email@example.com or call 1800 136 040 (AU) or 0800 445 510 (NZ).
For information about privacy generally, or if your concerns are not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au and on 1300 363 992.
Victoria Carpets ABN 14 004 304 956
Latest Revision: November 2018