Regular Maintenance

Frequent vacuuming removes soil particles from the surface before they work their way below the pile surface. It is recommended to vacuum at least once a week and more for a heavy traffic area. It is recommended to use either upright vacuums or quality barrel vacuums with adjustable brush heads. Extra care must be taken in heavy traffic areas, including entrance areas.

Loop pile carpets: If you have a loop pile carpet, we recommend the use of an adjustable regular suction-type vacuum cleaner. Turbo or power brush head attachments may reduce surface fuzziness or crimping – however excessive use can lead to fuzzing especially on berber carpets. Power bar and rotating brushes should only be used on the lightest settings. Some vacuum cleaners available in the market can damage the yarn bundle and cause fuzziness across the carpet surface due to their coarse bristles. We highly recommend before vacuuming your newly installed carpet, that you vacuum an offcut piece of carpet to insure your current vacuum cleaner will not agitate the loops of the fibres and cause unnecessary fuzziness.

Cut Pile and Cut & Loop carpets: You can use an adjustable regular-suction, turbo or a power brush head for your cut pile or cut and loop carpet; however excessive use of rotating brush head may disturb the overall appearance of your carpet. We recommend using an adjustable regular suction head and occasionally vacuuming with your turbo or power brush head. Some vacuum cleaners that have coarse bristles have been known to be too aggressive and cause excessive removal of the wool fibres.

Periodic Maintenance

However meticulously both regular and interim maintenance are carried out, the time will come when the carpeting will require a thorough, deep or restorative cleaning. Carpet should be steam-cleaned at a minimum of once every two years. Steam cleaning should be carried out by a reputable professional steam cleaner and in accordance with the Australian and New Zealand carpet cleaning and maintenance standard AS/NZS3733-1995.