STAIN CARE

Correct and regular maintenance will increase the life span of a carpet and also help maintain its good appearance. Cleaning should be
proportional to the amount of soiling the carpet is subject to – the more dirt is deposited on the carpet, the more intensive is the
maintenance program required.

Spot Cleaning

For spot cleaning, immediately remove as much of the spill as possible. To remove stains it is generally best to use general carpet
cleaning liquids designed specifically for spot cleaning. The recurrence of stains after spot cleaning is not uncommon for a concentrated spill, so repeat is necessary.

Never rub or scrub the carpet as it may cause fuzzing or change the appearance of the carpet.
Always work from the outside of the stain towards the middle to avoid further spreading.
It is recommended to pre-test any cleaning agents on a small obscured area of your carpet to ensure they do not affect the appearance or colour of the carpet.
It is most important to rinse the cleaned area thoroughly with water and blot dry after removing any spills. If the cleaned area is not sufficiently rinsed, a sticky detergent residue remains which attracts soiling.
If stains fail to respond to treatments, contact a professional carpet cleaner immediately.
Spills should be attended to as they occur – the older the stain, the more difficult it is often to remove.

Dry Stains – Gently remove as much of the substance as possible using a small soft hand brush or spatula to break up any crusted material and then vacuum thoroughly.
Wet Stains – Blot with absorbent white cloth or paper towel, or use spatula to remove excess, then blot. For larger spills, a portable extraction unit or wet/dry vacuum, or professional cleaning is best.

Wool Carpet – Stain Removal Guide

Recommended Cleaning Methods

Rinse the cleaned area thoroughly with clear cold water after each cleaning step and blot dry.

1	Cold water
2	Detergent solution: One teaspoon of wool detergent (for example, Softly) and one litre of warm water
3	Clear household disinfectant
4	Dry cleaning solvent such as White Spirit or Murlex (available from hardware stores). Use only on dry carpet.
5	Chill with ice cubes in a plastic bag. Pick or scrape off substance.
6	Vinegar solution: Mix 1/3 cup of white vinegar with 2/3 cup of water
7	Warm water
8	Nail polish remover (should not contain lanolin)
9	Surgical alcohol
10	Vacuum clean
11	Mineral turpentine or Methylated spirit
12	Consult a professional carpet cleaner

Stain	Step 1	Step 2	Step 3
Alcoholic drinks, Beer	1	2
Asphalt	11	4
Berries	2	12
Bleach	1	12
Blood	1	2
Butter	4	2
Chalk	2	4
Chewing Gum	5	4
Chocolate	4	2
Coffee	1	2	6
Cream	2	4
Egg	2	12
Faeces	2	3	12
Fruit Juice/Drinks	1	2
Glue	12

Stain	Step 1	Step 2
Gravy	7	2
Grease	4	2
Hair Dye	12
Ice Cream	2	4
Ink (ballpoint pen)	9	2
Ink (Felt tip pen)	4	2
Insecticides	12
Lipstick	4	2
Liquor	1	2
Milk	2	4
Mouthwash, Toothpaste	2	4
Mustard	2
Nail Polish	8	4
Ointment	4	2
Paint (oil base)	11	4

Stain	Step 1	Step 2	Step 3
Paint (water base)	1	2
Rust	6	12
Salad Dressing	2	4
Shoe Polish	4	2
Soft Drinks	1	2
Tea	1	2	6
Tomato Sauce	7	2
Urine (fresh stain)	1	2	3
Urine (old)	12
Vomit	2	3	6
Water Colours	1	2
Wine	1	2	6
Unknown substance	4	2	12

If stains fail to respond to treatments, contact a professional carpet cleaner immediately.

Synthetic Carpet – Stain Removal Guide

Recommended Cleaning Methods

Rinse the cleaned area thoroughly with clear cold water after each cleaning step and blot dry.
Detergent – Use commercially available general carpet cleaning or spot removal detergent. Apply detergent sparingly to the stained area then blot to remove residue and rinse thoroughly with clear water. Blot dry.
Ammonia solution – Mix 1 tablespoon non-bleaching household ammonia with one cup of warm water. (Note: Do not mix with chlorine bleach.) Gently apply ammonia solution sparingly. Blot the stained area to remove the substance. Rinse thoroughly with clear water. Blot dry.
Vinegar solution – Mix one part white vinegar and one part water. Apply the white vinegar solution to the entire area that has been cleaned. Rinse thoroughly with clear water. Blot dry.
Alcohol – Clear alcohol, use as is. Apply only enough alcohol to dampen the stain. Blot dry. Repeat as long as the stain continues to transfer.
Clear water – Rinse the cleaned area thoroughly with clear water and blot dry.

Synthetic Carpet Cleaning Table

Stain	Step 1	Step 2	Step 3	Step 4
Asphalt	Alcohol	Detergent	Vinegar solution	Clear water
Beer	Detergent	Ammonia solution	Clear water
Berries	Detergent	Ammonia solution	Clear water
Blood	Detergent	Ammonia solution	Clear water
Bleach	Detergent	Ammonia solution	Clear water
Butter	Alcohol	Detergent	Vinegar solution	Clear water
Chalk	Detergent	Ammonia solution	Clear water
Chewing Gum	Chill	Scrape off	Clear water
Chocolate	Alcohol	Detergent	Vinegar solution	Clear water
Clay (red)	Detergent	Ammonia solution	Clear water
Coffee	Detergent	Vinegar solution	Clear water
Crayon	Alcohol	Detergent	Vinegar solution	Clear water
Faeces	Detergent	Ammonia solution	Clear water
Felt Tip Marker	Alcohol	Detergent	Vinegar solution	Clear water
Fruit Juice/Drinks	Detergent	Ammonia solution	Clear water
Furniture Polish	Alcohol	Detergent	Vinegar solution	Clear water
Glue	Detergent	Ammonia solution	Clear water
Gravy	Detergent	Ammonia solution	Clear water
Grease	Alcohol	Detergent	Vinegar solution	Clear water
Hair Dye	Detergent	Ammonia solution	Clear water
Ice Cream	Detergent	Ammonia solution	Clear water
Ink (washable)	Detergent	Ammonia solution	Clear water
Ink (permanent)	Alcohol	Detergent	Vinegar solution	Clear water
Insecticides	Alcohol	Detergent	Vinegar solution	Clear water
Iron Rust	Detergent	Ammonia solution	Clear water
Lipstick	Alcohol	Detergent	Vinegar solution	Clear water

Stain	Step 1	Step 2	Step 3	Step 4
Liquor	Alcohol	Detergent	Vinegar solution	Clear water
Mascara	Alcohol	Detergent	Vinegar solution	Clear water
Medicines	Detergent	Ammonia solution	Clear water
Milk	Detergent	Ammonia solution	Clear water
Motor Oil	Alcohol	Detergent	Vinegar solution	Clear water
Mouthwash	Detergent	Ammonia solution	Clear water
Mustard	Detergent	Vinegar solution	Clear water
Nail Polish	Alcohol	Detergent	Vinegar solution	Clear water
Oil	Alcohol	Detergent	Vinegar solution	Clear water
Ointment	Alcohol	Detergent	Vinegar solution	Clear water
Paint (oil base)	Alcohol	Detergent	Vinegar solution	Clear water
Paint (water base)	Detergent	Ammonia solution	Clear water
Petroleum jelly	Alcohol	Detergent	Vinegar solution	Clear water
Plant Food	Detergent	Ammonia solution	Clear water
Salad Dressing	Alcohol	Detergent	Vinegar solution	Clear water
Shoe Polish	Alcohol	Detergent	Vinegar solution	Clear Water
Soft Drinks	Detergent	Ammonia solution	Clear water
Soy Sauce	Alcohol	Detergent	Vinegar solution	Clear Water
Tea	Detergent	Vinegar solution	Clear water
Tomato Sauce	Detergent	Ammonia solution	Clear water
Toothpaste	Detergent	Ammonia solution	Clear water
Urine	Detergent	Vinegar solution	Clear water
Vomit	Detergent	Vinegar solution	Clear water
WaterColours	Detergent	Vinegar solution	Clear water
Wax (candle)	Alcohol	Detergent	Vinegar solution	Clear water
Wine	Detergent	Ammonia solution	Clear water